Do you have experience selling to the multi-family industry? Do you have experience in nationwide accounts? The National Account Manager will be responsible for developing strong relationships with clients and connecting with key business stakeholders. The Account Manager also answers client queries, prepares reporting, and identifies new business opportunities among existing clients. In this role, you will liaise with cross-functional internal teams to improve the entire client experience.

Salary range: $80k - $85k

Travel: 60%

RESPONSIBILITIES/DUTIES:

• Work with the National Sales team supporting large national clients including property management companies, Real Estate Investment Trusts (REIT), and ownership groups across the country
• Develop strategies in conjunction with the Valet Livings sales team to maintain and grow revenue for clients
• Work with the national account sales team and other sales team members to manage and grow the client portfolio
• Responsible for portfolio retention and client relationship management with large national and regional property management companies
• Participate in national and regional events, including association and client conferences
• Establish and strengthen relationships with corporate executives, regional managers, property managers and leasing teams, to make sure we are adhering to our service standards
• Delivers client feedback to internal teams identifying needs, ideas, and challenges in an effort to grow the business and strengthen client relationships
• Implements strategies and processes that deliver consistent client satisfaction and retention
• Track opportunities to contribute towards the account management team goals and metrics
• Prepare regular progress reports and deliver to senior sales leadership

KNOWLEDGE, SKILLS AND ABILITIES:

• Exceptional verbal and written communications skills with superior interpersonal skills and the ability to interact with senior executives both internally and externally as you will be viewed as the brand ambassador for Valet Livings suite of products
• Strong problem-solving skills to achieve successful outcomes
• Be innovative and creative to meet client needs
• Soft sales skills or a formal sales background
• Must be self-motivated, highly organized with the ability to prioritize while demonstrating a sense of urgency.
• Experience in multi-family industry and ability to support sales during the entire prospect and client life cycle
• Ability to maintain a frequent travel schedule.
• Adaptability to effectively embrace and utilize rapid changes in software to promote sales and contact engagement
• Able to work with cross-functional teams within the organization

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelors degree in Business Administration, Communications, or related field preferred
• 3-6 years in a business-to-business multi-family sales environment
• Experience negotiating complex sales and contracts with ability to cross-sell an enhanced product line of multi-family products and team collaboration using Salesforce for CRM and ability to use advanced analytics
• Previous project management skills to effectively focus on proper allocation of efforts between clients

We provide the following comprehensive, flexible benefits to our full-time associates and eligible family members:

• Health coverage for you and your family through medical, dental, vision plans, and Pet insurance plan options
• 401k plan with a generous company matching contribution
• Generous paid time off program in which benefits increase along with your tenure with the company
• Tax advantages through healthcare savings and flexible spending accounts
• Financial protection through disability, life, accidental death & dismemberment, and business travel insurance
• Support of continued education through tuition reimbursement
• Associate and family assistance program
• Associate discount programs
• Referral bonus program
• Rewards and recognition program

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Are you a current Valet Living employee? If so, click here to apply.

Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.